rajaslot Privacy Policy

1Introduction

rajaslot respects the privacy of every visitor and registered player. This Privacy Policy describes the controls applied by rajaslot to personal data obtained through rajaslot.lat, its mobile interface, account services, cashier, game lobby and customer-support channels.

In this Privacy Policy, "personal data" means information that identifies you directly or can reasonably be linked to you. References to "processing" include collecting, recording, organising, storing, reviewing, sharing, restricting and deleting personal data.

By accessing rajaslot or opening an account, you acknowledge that you have read this Privacy Policy. Where consent is the appropriate basis for a specific use, rajaslot will request that consent separately and allow you to withdraw it, subject to legal and operational restrictions.

2Scope of This Policy

This Privacy Policy applies when you browse rajaslot pages, create or manage an account, deposit or withdraw MYR, claim a promotion, place a wager, use a responsible gambling tool, or contact the rajaslot support team. It also applies to information generated by security, fraud-prevention and platform-performance systems.

This Policy should be read together with the Terms & Conditions. Players who want information about deposit limits, cooling-off periods and self-exclusion should also review the Responsible Gambling page. All rajaslot casino-style services are intended for adults aged 21 and above only.

3Personal Data We Collect

The categories collected by rajaslot depend on how you use the Platform. A visitor who reads a payment guide provides less information than a registered player who deposits, completes identity verification and requests a withdrawal.

rajaslot asks users to provide accurate information and to update material changes. Do not send documents or sensitive details that rajaslot has not specifically requested. Knowingly submitting another person's information may breach the Terms & Conditions.

4How rajaslot Uses Personal Data

rajaslot may process personal data to:

• Create, authenticate, maintain and secure your rajaslot account;
• Confirm that users satisfy the strict minimum age requirement of 21;
• Conduct identity, source-of-funds and payment-method ownership checks;
• Process deposits and withdrawals through supported payment channels;
• Record wagers, settle game results and administer eligible promotions;
• Detect duplicate accounts, collusion, bonus abuse, fraud and unauthorised access;
• Provide support, investigate complaints and resolve transaction disputes;
• Apply deposit limits, cooling-off requests, session reminders and self-exclusion;
• Monitor performance, diagnose errors and improve the rajaslot user experience;
• Send essential notices about security, policy changes or account activity;
• Meet record-keeping, legal, licensing and financial-compliance obligations.

rajaslot does not use personal data in a manner that is materially incompatible with the purpose disclosed when the information was collected unless a lawful basis permits the additional processing and appropriate notice is provided.

5Legal Grounds for Processing

Depending on the circumstances, rajaslot processes personal data because it is necessary to perform the contract with you, comply with applicable obligations, pursue legitimate operational interests, protect vital interests, or act upon valid consent.

5.1 Contractual Necessity

Account administration, wallet management, game settlement, withdrawals and customer support are necessary to provide the rajaslot Services you request.

5.2 Compliance Obligations

Identity records, transaction details and risk indicators may be processed to support age verification, anti-money-laundering controls, fraud investigations and other obligations applicable to rajaslot.

5.3 Legitimate Interests

rajaslot has legitimate interests in protecting players, securing its systems, preventing misuse, improving website performance and maintaining reliable records. Those interests are balanced against the rights and reasonable expectations of users.

5.4 Consent

Consent may be used for optional marketing or non-essential technologies. You may withdraw consent at any time, but withdrawal does not invalidate processing already undertaken lawfully.

6Payments and Identity Verification

Malaysian players may use payment methods such as Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, DuitNow, FPX and USDT TRC20, subject to availability. rajaslot records transaction references, amounts, timestamps, status information and limited payment-account identifiers needed to reconcile each payment.

Full banking credentials, online-banking passwords and eWallet PINs should never be provided directly to rajaslot support. Payment authentication takes place through the relevant payment provider's secure process. Information received by rajaslot is limited to what is reasonably necessary to confirm and manage the transaction.

rajaslot may request a MyKad, passport, address document, payment ownership evidence or source-of-funds information. These materials are used to verify identity, protect withdrawals and investigate suspicious activity. Verification records are accessible only to authorised personnel and approved service providers who require access for the relevant task.

7Cookies and Similar Technologies

rajaslot may use cookies, local storage and comparable technologies to maintain sessions, remember preferences, support secure logins, detect suspicious traffic and understand how pages perform. Some technologies are essential because the website cannot provide account functionality securely without them.

The main categories are:

• Strictly necessary cookies: support authentication, security, load balancing and requested account functions;
• Preference cookies: remember language, display and consent choices;
• Performance cookies: help rajaslot identify slow pages, broken journeys and general usage patterns;
• Security technologies: detect unusual login behaviour, repeated failures and potentially automated traffic.

You can limit cookies through browser settings, although blocking essential cookies may prevent account login, cashier access or other rajaslot functions from operating correctly.

8When Personal Data May Be Shared

rajaslot does not disclose personal data indiscriminately. Information may be shared only where reasonably necessary with categories of recipients such as:

• Payment processors and financial institutions involved in deposits, refunds and withdrawals;
• Identity-verification, fraud-screening and security service providers;
• Game and sports-platform suppliers where technical identifiers are required to deliver or settle activity;
• Hosting, infrastructure, analytics and customer-support service providers;
• Professional advisers, auditors and insurers under confidentiality obligations;
• Competent regulators, courts, law-enforcement bodies or financial intelligence authorities where disclosure is legally required;
• A successor organisation involved in a legitimate merger, restructuring or transfer of the rajaslot business, subject to appropriate safeguards.

Service providers acting for rajaslot are instructed to process information only for authorised purposes, apply suitable security measures and retain data no longer than required by their contractual or legal duties.

9Data Security

rajaslot applies technical and organisational safeguards intended to protect personal data from accidental loss, unauthorised access, unlawful disclosure, alteration and destruction. Controls may include encryption in transit, access restrictions, event logging, account monitoring, secure backups and periodic security reviews.

No internet-based service can guarantee absolute security. Players also have an important role: use a unique password, avoid sharing verification codes, sign out on shared devices and contact rajaslot promptly if account activity appears unfamiliar. rajaslot will investigate suspected incidents and provide notices where required by applicable obligations.

10Data Retention

rajaslot keeps personal data only for as long as reasonably necessary to provide the Services, handle disputes, enforce agreements, prevent fraud and satisfy financial, licensing or legal record-keeping requirements. Retention periods vary by data category and the circumstances of the account.

Closing a rajaslot account does not always permit immediate deletion. Identity, transaction, security and self-exclusion records may need to be retained after closure. When data is no longer required, rajaslot will delete, anonymise or securely isolate it in accordance with applicable retention procedures.

A self-exclusion record may be retained to help prevent an excluded player from opening another account. This limited retention supports the user's responsible gambling instruction and protects the integrity of the rajaslot exclusion process.

11Your Privacy Rights

Subject to applicable law and verification of identity, you may ask rajaslot to:

• Confirm whether personal data about you is being processed;
• Provide access to eligible personal data and supporting information;
• Correct inaccurate or incomplete account information;
• Delete personal data where no overriding retention requirement applies;
• Restrict or object to particular processing in appropriate circumstances;
• Provide eligible information in a portable format where technically feasible;
• Withdraw consent for processing based specifically on consent;
• Stop optional direct marketing communications.

To protect account information, rajaslot must verify the identity of the person making a request. A request may be limited or refused where disclosure would affect another person's rights, reveal protected security controls, prejudice a fraud investigation or conflict with a legal obligation. rajaslot will explain any lawful limitation where appropriate.

This Policy is administered with regard to applicable privacy requirements, including relevant principles reflected in Malaysia's Personal Data Protection Act 2010 where those principles apply to the processing concerned.

12Marketing Choices

rajaslot may send optional information about promotions, new games, EPL or Liga Super Malaysia markets, and platform features only where an appropriate permission or other lawful basis exists. Transactional notices about security, withdrawals, policy amendments and responsible gambling are not marketing and may still be sent when necessary.

You can withdraw from optional marketing by changing available account preferences or contacting rajaslot support. Preference changes may take a reasonable period to apply to communications already scheduled. Withdrawing from marketing does not affect your ability to use core rajaslot account services.

13International Data Transfers

Some technology, verification, payment or game suppliers supporting rajaslot may process information outside Malaysia. Privacy and data-protection standards differ between jurisdictions. Where an international transfer occurs, rajaslot applies contractual, technical or organisational safeguards appropriate to the transfer and the sensitivity of the information.

Personal data is not transferred merely for convenience. rajaslot considers the recipient's role, the purpose of processing, access controls, security measures and applicable retention obligations before approving a service relationship.

14Changes to This Privacy Policy

rajaslot may revise this Privacy Policy when services, technologies, legal requirements or internal procedures change. The updated review date will be shown near the top of this page. Where a change materially affects registered players, rajaslot may also provide an account notice or other appropriate communication.

You should review the Policy periodically. Continued use of rajaslot after a revision means the updated Policy applies to later processing, but rajaslot will request fresh consent where applicable law requires it.

15Contact Us

Questions about this Privacy Policy, data handling, account records or a privacy request may be sent to the rajaslot support team. To protect your information, support may ask for identity confirmation before discussing a registered account or processing a rights request.

Website email: [email protected]

Please describe the request clearly and include only the information reasonably needed to identify the relevant rajaslot account. Do not send passwords, eWallet PINs, online-banking credentials or one-time verification codes.

General account and payment guidance is available on the FAQ page. Contractual rules are set out in the Terms & Conditions.